System Center 2012 Operations Manager

Session Detail:    Classroom 5 Day

This five-day instructor-led course provides students with the necessary knowledge to successfully design and deploy Microsoft System Center 2012 Operations Manager. In this course, students are introduced to the basic theory of service monitoring. They will also learn about configuration, deployment, monitoring, and operation of Operations Manager 2012.

Prerequisites

Windows Server 2008 R2 operating system
Active Directory Domain Services (AD DS)
Experience with PowerShell and SQL Server and SQL Server Reporting Services
Familiarity with data center management processes
Previous work with IT Infrastructure Library (ITIL)
Previous work with Microsoft Operations Framework (MOF)
Knowledge of previous versions of Operations Manager
Knowledge of the product(s) that you plan to monitor

Who Can Benefit

This course is for IT professionals who already have some prerequisite technical knowledge and want to learn the skills necessary to implement a comprehensive service monitoring system for their production environment. This course is also for IT Professionals who want to learn how to communicate relevant business information about the operational status of the IT environment.

Session Outline

Class Outline

Module 1: Introduction to System Center 2012 Operations Manager

  • Lesson 1: History and Evolution of System Center
  • Lesson 2: System Center 2012 Product Suite
  • Lesson 3: System Center 2012 Licensing
  • Lesson 4: System Center 2012 Operations Manager

Module 2: Introduction to System Center 2012 Operations Manager

After completing this module, students will be able to: Explain the history and evolution of System Center

  • Differentiate between each of the System Center 2012 products
  • Describe System Center 2012 licensing
  • Identify the purpose and function of Operations Manager 2012

Module 3: Plan for Service Monitoring

 

  • Lesson 1: Introducing ITIL and MOF
  • Lesson 2: Designing the Service Monitoring Process
  • Lesson 3: Documenting the Service Monitoring Process

After completing this module, students will be able to: Provide an overview of ITIL and MOF
Design and document a service monitoring plan

 

Module 4: Plan an Operations Manager 2012 Deployment

  • Lesson 1: Defining the Operations Manager 2012 Core Components
  • Lesson 2: Designing for High Availability
  • Lesson 3: Defining Core Hardware and Software Requirements
  • Lesson 4: Designing Network Device Monitoring Requirements
  • Lesson 5: Designing UNIX/LINUX Monitoring Requirements
  • Lesson 6: Designing Windows-Based Monitoring Requirements

After completing this module, students will be able to: Define what a management group and its components are

  • Design a highly available System Center 2012 Operations Manager environment
  • Plan and design the necessary hardware and software components
  • Describe the necessary components for network device monitoring
  • Describe the necessary components for UNIX/LINUX-based server monitoring
  • Implement Windows-based server monitoring

Module 5: Deploy Operations Manager 2012

  • Lesson 1: Reviewing Environmental Prerequisites
  • Lesson 2: Installing Operations Manager 2012
  • Lesson 3: Verifying Operations Manager 2012 Installation and Additional Configuration
  • Lesson 4: Creating and Using Run As Accounts
  • Lesson 5: Implementing Active Directory Integration
  • Lesson 6: Designing and Implementing Role-Based Administration

Module 6: Deploy Operations Manager 2012

After completing this module, students will be able to: List the environmental prerequisites needed to install Operations Manager 2012 and Active Directory accounts

  • Lesson 2: Describe how to install and configure a management group and its components
  • Lesson 3: Verify the successful implementation of basic management group components
  • Lesson 4: Create and use Run As accounts
  • Lesson 5: Design a role-based administrative model
  • Lesson 6: Explain what Active Directory Integration is

Module 7: Deploy the Operations Manager 2012 Agent

  • Lesson 1: Reviewing the Operations Manager 2012 Agent
  • Lesson 2: Deploying the Operations Manager 2012 Agent
  • Lesson 3: Introducing Agent Failover

After completing this module, students will be able to: Explain the agent architecture

  • Explain agent deployment methods
  • Describe what Active Directory auto-assignment is
  • Describe how the agent will handle a primary management server failure

Module 8: Deployment and Administration of Monitoring (Management) Packs

  • Lesson 1: Introducing Monitoring (Management) Packs
  • Lesson 2: Understanding Most Commonly Used Monitoring (Management) Packs
  • Lesson 3: Modifying and Expanding Monitoring (Management) Packs: Overrides
  • Lesson 4: Monitoring (Management) Pack Administration Best Practices

After completing this module, students will be able to: Explain what a monitoring (management) pack is

  • Describe the components of a monitoring (management) pack
  • Explain how to obtain a monitoring (management) pack
  • Deploy monitoring (management) pack
  • Explain the difference between sealed and unsealed monitoring (management) packs
  • Override a monitoring (management) pack
  • Describe best practices for monitoring (management) pack administration

Module 9: Tune Monitoring (Management) Packs

  • Lesson 1: Introducing Alerts
  • Lesson 2: Tuning a Monitoring (Management) Pack
  • Lesson 3: Using Operations Manager Baseline Monitors and Rules
  • Lesson 4: Documenting Changes to Monitoring (Management) Packs

After completing this module, students will be able to: Describe alerts

  • Describe the monitoring (management) pack tuning process
  • Describe baseline monitors and rules
  • Document overrides

Module 10: Monitor Administration

  • Lesson 1: Exploring the Operations Console Monitoring Pane
  • Lesson 2: Administering Alerts
  • Lesson 3: Exploring Agent-Based Monitoring
  • Lesson 4: Customizing the Monitoring Pane

After completing this module, students will be able to: Navigate the monitoring pane in the Operations console

  • Investigate an alert
  • Use Health Explorer
  • Explain the maintenance mode
  • Describe and create Views

Module 11: Advanced Monitoring

 

  • Lesson 1: Monitoring Network Devices
  • Lesson 2: Monitoring UNIX/LINUX-Based Computers
  • Lesson 3: Monitoring .NET-Based Applications
  • Lesson 4: Expanding Operations Manager 2012 Monitoring

After completing this module, students will be able to: Monitor network devices

  • Monitor UNIX/LINUX-based computers
  • Monitor .NET-based applications
  • Monitor distributed applications
  • Expand monitoring by using monitoring (management) pack templates

 

Module 12: Reports

  • Lesson 1: Using Operations Manager 2012 Reporting
  • Lesson 2: Administering Reports
  • Lesson 3: Customizing Reports

After completing this module, students will be able to:

  • Understand how Operations Manager 2012 Reporting and SQL Server Reporting Services work together
  • Manage default Operations Manager 2012 reports
  • Create customized reports

Module 13: Notifications and Operations Manager 2012 Maintenance

  • Lesson 1: Introducing Alert Notifications
  • Lesson 2: Designing Maintenance and Disaster Recovery

After completing this module, students will be able to:

  • Describe and configure Operations Manager 2012 notifications
  • Plan and perform routine maintenance
  • Create a disaster recovery plan

Module 14: System Center 2012 Integration

  • n/a

Module 15: System Center 2012 Integration

After completing this module, students will be able to:

  • Describe System Center 2012 Integration

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System Center 2012 Operations Manager

5 Day
Classroom

$3,090.00

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