Session Detail: Classroom 1 Day
Facilitation Skills provide you with the essential information and skills needed for you to excel as a manager or team leader. This workshop will assist you in stimulating and guiding discussions by using key Facilitator behaviors. You will learn to focus on the structure of sessions and not on the content. Client contracts, agendas, and meeting structure and process are all reviewed to achieve maximum participation and results. Facilitator empowerment is explored along with the listening and questioning skills needed to deal with negative meeting behaviors and to keep the process moving in a positive direction. This workshop is designed for you to actively participate with your peers in the training session and encourages you to improve your knowledge and skills by integrating your work-related situations into the workshop.
At Course Completion
During this workshop, you will learn how to:
- Identify desirable facilitating behaviors
- Manage structure, not content
- Develop client contracts
- Develop the structure and process for your meeting
- Clarify the Facilitator’s level of empowerment
- Encourage participation through questions and listening skills
- Close a meeting confidently
- Deal with negative meeting behaviors
Need to train your team?
All of our sessions can be customized to meet your team’s specific need. Build the perfect program by picking and choosing topics from any of the courses in our catalog. A personalized private session gives you the ultimate flexibility and helps maximize your team’s valuable time!