Session Detail: Classroom 1 Day
There are major issues with how we talk to one another:
- Forty-three percent of job seekers under 45 think texting is a professional way for recruiters to communicate with talent.
- Twenty-six percent of people feel pressured to respond to work communication outside of work hours.
- Americans spend 26 minutes a day texting and send 5.3 more texts than the number of calls they make.
It’s clear that we as a workforce are avoiding deep, meaningful conversations with one another because frankly, they’re tough. Especially when issues that need to be addressed are constantly being ignored.
Let’s turn the fear and avoidance of tough conversations into tools for empowering vulnerability and honesty. Welcome to The Interchange: Navigating Difficult Conversations.
What to Expect:
This one-day accelerated course is designed specifically for supervisors, managers, and leaders (Scrum Masters and Product Owners) within Agile dealing with difficult conversations in the workplace. Attendees of this specialized courseware will learn the benefits of positive intent, active listening skills, and asking strategically relevant questions to get to the heart of any conflict or situation.
This course is a combination of instruction complemented by individual and team-based exercises.
During the intensive program, students will experience why The Interchange: Navigating Difficult Conversations is the cutting-edge course for anyone looking to act as a catalyst for diverse personalities within your teams. No matter what industry you come from, you and your organization will benefit from adopting more mindful and impactful communicative strategies to unite and fuel your workplace.
The Interchange is our brand-new collection of impactful soft skills training. Spanning four critical pillars of workplace dynamics, we’ll show you how you can empower yourself, and others, to foster organizational transformations. It’s time to create movement by getting your interpersonal skills in gear.
Who Should Attend?
This course is for anyone interested in understanding how to embrace vulnerability by properly navigating and decompressing challenging professional conversations and dynamics. Within Agile, it is particularly beneficial for leaders within an organization responsible for coaching, managing, and participating in Scrum teams.
What’s In It For Me?
Upon the completion of the program, you’ll be ready to fuel incredible results by discovering a set of new set of communicative and interpersonal skills:
- Gaining knowledge of the process of positively framing conversations
- Feeling empowered to select environments beneficial to your conversational goals
- Creating safe environments when speaking
When it comes to empowering everyday learning and equipping their staff to succeed, our clients have come to expect ETI Performance Improvement to deliver the best quality solutions available. That’s why we have performed extensive searches and vetting processes to find the best training partners available. So, whether your team is upgrading to that new Microsoft Office technology you have heard so much about or your IT team is leading the charge for CyberSecurity training, you can count on us to bring the best team of training professionals to the table.
Through customized and goal-based training, coaching, and education, we partner with organizations to help them realize their potential by implementing company culture and processes that work.
Products and Services
- Speaking Engagements
Need to train your team?
All of our sessions can be customized to meet your team’s specific need. Build the perfect program by picking and choosing topics from any of the courses in our catalog. A personalized private session gives you the ultimate flexibility and helps maximize your team’s valuable time!