Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting

Session Detail:    Virtual 2 Day

Session Detail:

This is a three day instructor-led course that focuses on the skills and knowledge for Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco TelePresence Endpoints; including the Cisco SX80, SX20, SX10, C60, C90, MX700, MX800 EX90, DX650, DX70, DX80, Spark Room 55, Spark Room 70, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also setup Cisco Jabber and Cisco Jabber Video for Telepresence Endpoints. Students will use the endpoints, VCS/Expressway, CUCM, and TMS to monitor and Troubleshoot Endpoints.

About this Course

This is a three day instructor-led course that focuses on the skills and knowledge for Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco TelePresence Endpoints; including the Cisco SX80, SX20, SX10, C60, C90, MX700, MX800 EX90, DX650, DX70, DX80, Spark Room 55, Spark Room 70, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also setup Cisco Jabber and Cisco Jabber Video for Telepresence Endpoints. Students will use the endpoints, VCS/Expressway, CUCM, and TMS to monitor and Troubleshoot Endpoints.

Audience Profile

Primary audiences for this course are:

  • Network Video Technicians / Administrators
  • Voice/UC/Collaboration/Communications Engineer

At Course Completion

Upon successful completion of this course, students should be able to meet these overall objectives:

  • Cisco TelePresence Endpoint Portfolio Overview
  • Cisco DX Series Endpoint Characteristics
  • Cisco TelePresence TC Software-Based Endpoint Characteristics
  • Cisco TelePresence EX60 and EX90
  • Cisco TelePresence MX Series
  • Cisco TelePresence SX Series Endpoints
  • Cisco Intelligent Proximity
  • Cisco TelePresence TC Software-Based Endpoint Peripherals
  • Cisco TelePresence TC Software-Based Endpoint Deployments
  • Cisco TelePresence Integrator C Series-Based Endpoints
  • Cisco Jabber Video for TelePresence Characteristics

Prerequisites

It is recommended that students have the following knowledge and skills prior to attending this course:

  • Basic Windows Knowledge
  • Working knowledge of basic IP networking

Session Outline

Class Outline

Module 1: Cisco Endpoints

  • Cisco TelePresence Endpoint Portfolio Overview
  • Cisco DX Series Endpoint Characteristics
  • Cisco TelePresence TC/CE Software-Based Endpoint Characteristics
  • Cisco TelePresence SX Series Endpoints
  • Cisco TelePresence DX Series Endpoints
  • Cisco TelePresence MX Series Endpoints
  • Cisco TelePresence Spark Room Kits
  • Cisco 8800 Series Phones
  • Cisco Intelligent Proximity
  • Cisco TelePresence TC/CE Software-Based Endpoint Peripherals
  • Cisco TelePresence TC/CE Software-Based Endpoint Deployments
  • Cisco TelePresence Integrator C Series-Based Endpoints
  • Cisco Jabber Video for TelePresence Characteristics

Module 2: SIP and H.323 Networking Basics

  • Basic Network Configuration
  • Understanding H323 and SIP
  • Understanding SIP and H323 Call Flows
  • H323 and SIP Interworking

Module 3: Provisioning Endpoints

  • VCS vs Expressway
  • CE vs TC Endpoint Software
  • Upgrading Endpoints
  • H.323 vs SIP Registrations
  • Endpoint Registration Process
  • Network Time Protocol
  • VLAN Discovery Process
  • Manual Endpoint Registration to CUCM
  • Endpoint Registration to CUCM using TFTP
  • CUCM Endpoint Configuration
  • Verifying Endpoints Registration on CUCM
  • Verifying CUCM Registration on Endpoint
  • Monitoring Endpoints on CUCM
  • Endpoint Registration to VCS or Expressway
  • Endpoint Configuration for VCS or Expressway
  • Verifying Endpoints Registration on VCS or Expressway
  • Verifying Endpoints Registration on Endpoint
  • Monitoring Endpoints on VCS or Expressway
  • Viewing Logs on Telepresence Endpoints
  • View Call History and Search History on VCS or Expressway
  • Troubleshooting Endpoint Registrations and Calls.

Module 4: Overview of Cisco Conferencing Solutions

  • Cisco TelePresence Multipoint Media Infrastructure Overview
  • Cisco TelePresence MCU
  • Cisco TelePresence Server
  • Cisco TelePresence Conductor
  • Cisco Meeting Server (CMS)
  • Cisco TelePresence MultiSite
  • Ad Hoc Multipoint Conferences
  • Rendezvous/Meet-Me Conferences

Module 5: Cisco TelePresence Management Suite (TMS)

  • What TMS is used for in a Telepresence Environment
  • Endpoint Discovery Process
  • Endpoint Configuration
  • Phonebooks & Phonebook Sources
  • Conference Monitoring
  • Booking &Scheduling
  • Participant Types
  • Methods
  • Scheduler / Smart Scheduler

Module 6: Cisco Cloud Solutions

  • Cisco Spark
  • Spark Rooms
  • Spark Messaging
  • Spark Calling
  • Spark Meeting
  • Spark Hybrid Integration with On Premise Telepresence
  • Cisco Webex
  • Integration with On Premise Telepresence

Lab Outline

There are no labs for this course

Need to train your team?

All of our sessions can be customized to meet your team’s specific need. Build the perfect program by picking and choosing topics from any of the courses in our catalog. A personalized private session gives you the ultimate flexibility and helps maximize your team’s valuable time!

Call Back
DateTimeTypePriceAdd To Cart

Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting

2 Day
Virtual

$3,675.00

Chat with a Coach

Chat with a Coach

Have a more immediate need? Why spend the next hour searching online for answers when you can spend just 15 minutes with one of our experts and get accurate and personalized answers to all of your questions. 

$9.99 | 15 Minutes

Book Now