Cisco Collaboration Update v10

Session Detail:    Virtual 2 Day

Session Detail:

In this two-day, instructor-led course intended to give administrators and engineers hands-on experience with Cisco collaboration version 10.5 systems including Cisco Unified Communications Manager (CUCM), Cisco Instant Messaging and Presence (IM&P), Cisco Unity Connection (CUC), and Expressway deployed for Mobile and Remote Access.

About this Course

In this two-day, instructor-led course intended to give administrators and engineers hands-on experience with Cisco collaboration version 10.5 systems including Cisco Unified Communications Manager (CUCM), Cisco Instant Messaging and Presence (IM&P), Cisco Unity Connection (CUC), and Expressway deployed for Mobile and Remote Access.

This course is lab-intensive with little lecture, and students must have significant experience with previous versions of CUCM, CUC and Presence (IM&P) to be successful in this course.

The course will begin with an overview of the enhancements made to the major components of Cisco’s Collaboration Systems since version 8.0. Then students will implement many of the most popular new features in CUCM including streamlined deployment of new devices, enhancements to CUCM dial plan, and major intercluster services. Next students will deploy Unified Messaging with Cisco Unity Connection. Integration of CUCM and IM&P v10.5 and deployment of Jabber 9.7 rounds out the exploration of core Cisco collaboration components. Finally, students will explore and configure Mobile and Remote Access/Expressway allowing devices external to the collaboration network to register to CUCM and gain access to enterprise collaboration services.

Audience Profile

Engineers and administrators currently using an earlier version of Cisco Unified Communications Manager and need to become familiar with CUCM v10 features.

Prerequisites

Previous experience with CUCM

Session Outline

Class Outline

Module 1: What’s new in Cisco Collaboration (Discussion/Lecture)

  • New features in CUCM 8.6/9.x/10.x
  • New v10.x Collaboration Architecture
  • New capabilities in Unity Connection v9.x/v10.x
  • Overview of Jabber capabilities and architecture in a Cisco CSR v10.x Environment

Module 2: Cisco Unified Communications Manager

  • Deployment of devices and users using Universal Device Templates/Universal Line Templates/Feature Group Templates
  • Deployment of devices and users using the Self-Provisioning IVR
  • SIP URI Call Routing
  • Enterprise Alternate Numbers / E.164 Alternate Numbers
  • Implementing EMCC for Intercluster Services
  • Implementing Intercluster Lookup Service (ILS) and Global Dial Plan Replication (GDPR)
  • Implementing Deterministic Codec Selection
  • Implementing Enhanced Locations-Based CAC
  • Implementing Intercluster Locations-Based CAC
  • Additional New Features:
  • Multiple Local Route Groups
  • Native Call Queuing for Hunt Pilots
  • Remote Lock / Remote Wipe (Discussion)

Module 3: Cisco Unity Connection

  • Networking of Unity Connection Locations
  • HTTPS Directory Exchange and SMTP Message Exchange
  • Cross-Server Sign-in
  • Deployment of Unified Messaging
  • URI Dialing Support

Module 4: Cisco Unified IM and Presence

  • Configuring CUCM and IM&P Integration
  • Server Integration
  • Services and Services Profiles Deployment
  • Deploying Cisco Jabber
  • Cisco Jabber Client Services Framework (CSF) Devices
  • Instant Messaging
  • Voicemail with Cisco Unity Connection
  • Multi-Cluster Deployments
  • Intercluster Peers
  • Presence Federation with External Domains (Discussion Only)

Module 5: Mobile Remote Access (MRA) via Expressway

  • MRA/Expressway Architecture
  • MRA Requirements: Certificates, Domains, DNS, Firewalls
  • Dial Plan Configuration in CUCM and MRA/Expressway
  • Enabling Devices for MRA/Expressway Access

Lab Outline

  • Database Setup
  • Database Steps
  • Lab 1: Prepare the Lab Environment and Set Server Names to FQDNs
  • Lab 2: Deploying Users and Phones Using Universal Device Templates and Universal Line Templates
  • Lab 3: Building Branch Phones using the Self-Provisioning IVR and End Users using LDAP Integration
  • Lab 4: Deploying the Intercluster Lookup Service (ILS) and Global Dial Plan Replication (GDPR)
  • Lab 5: Deploying Intracluster and Intercluster Locations-Based CAC and Deterministic Codec Selection
  • Lab 6: Configuring Native Call Queuing for Hunt Pilots
  • Lab 7: Configuring Multiple Local Route Groups
  • Lab 8: Networking Unity Connection Locations
  • Lab 9: Deploying Unified Messaging and New Cisco Unity Connection Features
  • Lab 10: Prepare AD and IM&P for Jabber
  • Lab 11: Configure CUCM and IM&P Integration
  • Lab 12: Configure CSF Devices, Services and Service Profiles
  • Lab 13: Deploying Cisco Jabber
  • Lab 14: Deploying Expressway for Mobile and Remote Access

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Cisco Collaboration Update v10

2 Day
Virtual

$2,855.00

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