Business Applications Fundamentals

Session Detail:    Classroom 1 Day

This course will familiarize the learner with Dynamics 365 functionality and business value. The course will cover Dynamics 365 applications, the Power Platform, cloud concepts, the security model, and licensing considerations.


A basic understanding of IT principles and an interest in Dynamics 365.

Who Can Benefit


Session Outline

Class Outline

Module 1: Introduction to Business Applications

  • Lesson 1: Overview of apps
  • Lesson 2: Apps for Customer Engagement
  • Lesson 3: Apps for Unified Operations
  • Lesson 4: The Power Platform
  • Lesson 5: Application basics

Module 2: Cloud concepts

  • Lesson 1: Overview of cloud architecture
  • Lesson 2: Different types of cloud services available
  • Lesson 3: Comparing cloud offerings with corresponding on-premises offerings

Module 3: Managing deployments and releases

  • Lesson 1: Types of deployments
  • Lesson 2: Types of releases
  • Lesson 3: Security concepts and roles
  • Lesson 4: Roles and teams
  • Lesson 5: GDPR

Module 4: Licensing, onboarding, and support

  • Lesson 1: Finding and working with a partner
  • Lesson 2: Licensing options
  • Lesson 3: Getting set up

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Business Applications Fundamentals

1 Day


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